Shipping Policy

At Ovellaq, we work to provide dependable delivery services and keep customers informed throughout the shipping process.

Order Handling Time

Orders are prepared and processed within:

3–5 Business Days

after payment confirmation.

During this period, we verify order details, prepare products, and arrange shipment.

Delivery Time

After processing, estimated delivery generally takes:

8–18 Business Days

Delivery times may vary depending on destination, carrier schedules, customs processing, and other external factors.

Estimated Arrival

Order Processing:
3–5 Business Days

Shipping Period:
8–18 Business Days

Estimated Total Delivery:
11–23 Business Days

Tracking Updates

Customers will receive shipment confirmation and tracking details once the order has been dispatched.

Tracking information may require additional time to update after shipment.

Shipping Address

Customers are responsible for providing accurate delivery information.

Willow Peak Commerce LLC is not responsible for delays caused by incorrect addresses or incomplete information.

Delays

Shipping delays caused by weather, customs inspections, carrier interruptions, or circumstances outside our control may occur.